New Delhi: Once again Railway Minister Suresh Prabhu had proved his Supremacy. This time again his act will again win your hearts and fill with lots of respect for Suresh Prabhu. A distressed father received medical help for his son in just 20 min after a tweet to Suresh prabhu
Mr Bibhuti, whose twitter handle is @goneinseconds on Twitter, tagged @sureshpprabhu and @RailMinIndia in his tweets seeking help after his 6 year old son fell from the upper berth of the train heading to Vaishno Devi from New Delhi on March 31.
@sureshpprabhu @RailMinIndia need medical attention..One of the child 6yrs old fell off upper seat..cut back of the head
— Bibhuti (@goneinseconds) March 31, 2016
@sureshpprabhu @RailMinIndia it’s bleeding..pls help..atleast bandage
— Bibhuti (@goneinseconds) March 31, 2016
In reply, just after the 20 min of his tweet, an official from the Railway reached out to Mr Bibhuti on his twitter account, first asked for his mobile number then promised help at next station in Ludhiania.
@goneinseconds Kindly share your Mobile no.that we may assist you.
— Ministry of Railways (@RailMinIndia) March 31, 2016
@goneinseconds Matter forwarded to the concerned official @Drmfzr required medical help as train reaching LDH Stn.
— Ministry of Railways (@RailMinIndia) March 31, 2016
@RailMinIndia @goneinseconds Forwarded to the concerned officials @srdomfzr , @cmsfzr & @drspshrama for necessary and immediate action.
— Firozpur Division (@drmfzr) March 31, 2016
@drmfzr @RailMinIndia @goneinseconds @srdomfzr @cmsfzr information given to ludhiana medical team
— Dr S P Sharma (@drspsharmafzr) March 31, 2016
According to the sources, Railway provide assistance to Mr. Bibhuti at next station only in Ludhiana and this assistance is confirmed after few hours as Mr. Bibhuti tweeted again and express his gratitude thanks to Mr. Prabhu and his team.
@sureshpprabhu @RailMinIndia I am thankful to all of you for providing medical facility to my son in quickest possible time. Awesome support
— Bibhuti (@goneinseconds) March 31, 2016
Interestingly, this wasn’t Mr Bibhuti’s first tweet to the railway ministry that day. Just before him his SOS for his son, he had also made a complaint about dirty toilets and mosquitos on the train during the same journey.
@sureshpprabhu @RailMinIndia dirty toilet at B9 Shri Shakti Exp. Mosquitos are also there in coach.pls see
— Bibhuti (@goneinseconds) March 31, 2016
This tweet had also been recognized and action was immediately taken, going by Mr Bibhuti’s tweet.
@sureshpprabhu @RailMinIndia thanks for acknowledgment. PNR no is 2314024245
— Bibhuti (@goneinseconds) March 31, 2016
This is not the first time but there have been several similar instances when the Railway Ministry has taken immediate action after being asked for help on Twitter.
In February this year, a tweet to the Railway Minister helped parents find their lost daughter. In other instances, the ministry has helped provide milk, wheelchair and other assistance to the peope who have asked for thehelp.
